Steward queue/CASE-000997
Steward case

CASE-000997

Confidence 0.69 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-24980workflow paused, state held

Side-by-side comparison

Incoming TPA-59694 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-59694incoming
#1MBR-003418Kimberly Hoffman
0.691 rec.
Best evidence: NameEmail
NameKimberly HoffmanKimberly G Hoffman
Date of birth—
19409315
1949-03-15
Member ID—
-
—
SSN—•••-••-6907
Phone—
NULL
—
Emailkimberly.hoffman@icloud.comkimberly.hoffman@icloud.com
Address3254 Jefferson Ave Apt 32
3254 Jefferson Avenue Apt 32
1843 Mountain View Dr
City / state / ZIPSan Diego, CA, 92141
San Diego, CA, 92141-5143
Houston, TX, 77025
Group——
Plan—MEDICARE-ADV-A
Sources, recordsTPA1 recordPRV ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-003418Kimberly Hoffman0.69
Matched against PRV-26508, 3 fields compared, weighted score 0.692
FieldSimilarityWeightShareNote
Name1.00346%
Email1.001.523%
Address0.00231%different
Guard: noneConflicts: none
Records in this identity
  • PRVPRV-26508Kimberly Hoffman1949-03-15Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3925c0e02ad8
    Escalated TPA-59694, top score 0.69, candidates MBR-003418

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-24980
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-019728
Opened
2026-10-19 19:54:36
Top score
0.69