Steward queue/CASE-001047
Steward case

CASE-001047

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-24119workflow paused, state held

Side-by-side comparison

Incoming TPA-63273 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-63273incoming
#1MBR-028757Christine Phillips
0.835 rec.
Best evidence: NameDate of birth
NameChristine PhillipsChristine Phillips
Date of birth1989-02-181989-02-18
Member ID—UHC-86842-73
SSN—•••-••-2635
Phone—7283023079
Email—
N/A
christine.phillips@proton.me
Address—
-
3969 Hillcrest Rd
City / state / ZIP—
-
Gilbert, AZ, 85291
Group—GRP-8323
PlanSELECT-EPOSELECT-EPO
Sources, recordsTPA1 recordCLM ×3TPA ×1ENR ×15 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-028757Christine Phillips0.83
Matched against CLM-430058, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:394be501a32b
    Escalated TPA-63273, top score 0.83, candidates MBR-028757

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-24119
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-019184
Opened
2026-10-19 19:54:36
Top score
0.83