Steward case

CASE-001050

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-5908workflow paused, state held

Side-by-side comparison

Incoming CLM-423420 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-423420incoming	#1MBR-041671Joyce Jnesen 0.831 rec. Best evidence: NameDate of birth
Name	Joyce F Jensen Jensen, Joyce F	Joyce F Jnesen
Date of birth	1953-09-21 9/21/1953	1953-09-21
Member ID	— -	UHC-58983-10
SSN	—	•••-••-5592
Phone	—	7782431054
Email	— NULL	joyce.jensen@gmail.com
Address	—	4393 Bayshore Dr
City / state / ZIP	— NULL, N/A	San Antonio, TX, 78244
Group	— N/A	GRP-9722
Plan	— -	NAVIGATE-HMO
Sources, records	CLM1 record	ENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-041671Joyce Jnesen0.83

Matched against ENR-130622, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	0.97	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

ENRENR-130622Joyce Jnesen1953-09-21Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-22 12:43:555c3a2266d5
Escalated CLM-423420, top score 0.83, candidates MBR-041671

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Joyce JnesenMBR-041671, score 0.83, 1 recordLinkConfirm as a distinct identityCLM-423420 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvjj6udb-5908
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-005462
Opened: 2026-10-22 12:43:43
Top score: 0.83