Steward queue/CASE-001065
Steward case

CASE-001065

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-15141workflow paused, state held

Side-by-side comparison

Incoming CLM-426731 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-426731incoming
#1MBR-003646Amber Lopez
0.832 rec.
Best evidence: NameDate of birth
NameAbmer D LopezAmber Lopez
Date of birth1974-05-121974-05-12
Member ID—
-
UHC-73217-02
SSN—
•••-••--
•••-••-8233
Phone—
NULL
4304443215
Email—
NULL
—
Address—2315 Meadow Ln
City / state / ZIP—
null
Columbus, OH
Group—
N/A
GRP-1096
PlanMEDICARE-ADV-A—
Sources, recordsCLM1 recordCLM ×22 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-003646Amber Lopez0.83
Matched against CLM-426732, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.98350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:398a7484b827
    Escalated CLM-426731, top score 0.83, candidates MBR-003646

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-15141
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-012945
Opened
2026-10-19 19:54:36
Top score
0.83