Steward queue/CASE-001069
Steward case

CASE-001069

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-34479workflow paused, state held

Side-by-side comparison

Incoming CLM-411897 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-411897incoming
#1MBR-028849Nicholas Morgan
0.832 rec.
Best evidence: NameDate of birth
#2MBR-026412Amy Morrison
0.744 rec.
Best evidence: Date of birth
NameNick MorganNicholas MorganAmy K Morrison
Date of birth1977-02-061977-02-061977-02-06
Member IDUHC-17089-51—UHC-29243-33
SSN—
•••-••-null
—•••-••-1847
Phone——4846396784
Email——amy.morrison@icloud.com
Address—
N/A
4559 Union St4055 Palm Dr
City / state / ZIP—
UNKNOWN, UNKNOWN, -
Sacramento, CA, 95839Austin, TX, 78794
Group—
N/A
—GRP-1225
PlanSELECT-EPOSELECT-EPOOPTIONS-PPO
Sources, recordsCLM1 recordTPA ×22 recordsENR ×2CLM ×1TPA ×14 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-028849Nicholas Morgan0.83
Matched against TPA-55240, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%nickname
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • TPATPA-55240Nicholas Morgan1977-02-06Scored 1.00
  • TPATPA-55241Nicholas Morgan1977-02-06Scored 1.00
▶#2MBR-026412Amy Morrison0.74
Matched against TPA-62870, 2 fields compared, weighted score 0.742
FieldSimilarityWeightShareNote
Name0.48350%
Date of birth1.00350%exact
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39536f609c0f
    Escalated CLM-411897, top score 0.83, candidates MBR-028849, MBR-026412

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-34479
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-025223
Opened
2026-10-19 19:54:36
Top score
0.83