Steward queue/CASE-001070
Steward case

CASE-001070

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvfoap9e-98726workflow paused, state held

Side-by-side comparison

Incoming CLM-430080 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-430080incoming
#1MBR-003674Andrea Lee
0.833 rec.
Best evidence: NamePhone
NameAndrea LeeAndrea Lee
Date of birth—
1994-12-52
1994-12-25
Member ID—
-
UHC-63035-08
SSN—
•••-••--
•••-••-0300
Phone56469997305646999730
Email——
Address—
-
7227 Jefferson Ave
City / state / ZIP—
NULL, NULL
San Diego, CA, 92103
GroupGRP-6309GRP-6309
Plan—OPTIONS-PPO
Sources, recordsCLM1 recordTPA ×2CLM ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-003674Andrea Lee0.83
Matched against TPA-63280, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00367%
Phone1.001.533%
Guard: Too few fields to compareConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39997662d7e2
    Escalated CLM-430080, top score 0.83, candidates MBR-003674

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-98726
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-046599
Opened
2026-10-19 19:54:36
Top score
0.83