Steward queue/CASE-001072
Steward case

CASE-001072

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-31972workflow paused, state held

Side-by-side comparison

Incoming TPA-52453 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-52453incoming
#1MBR-034584Abigail Fowler
0.831 rec.
Best evidence: NameDate of birth
#2MBR-003676Abigail Fowler
0.801 rec.
Best evidence: NamePhone
NameAbigail FowlerAbigail FowlerAbigail E Fowler
Date of birth1986-06-21
Jun 21, 1986
1986-06-211985-06-21
Member ID—
UNKNOWN
—UHC-76405-98
SSN—
•••-••-N/A
—•••-••-6098
Phone2499568755—2499568755
Email—abigail.fowler68@hotmail.com—
Address—
N/A
4013 Broadway4013 Broadway
City / state / ZIP—
N/A, null, -
Charlotte, NC, 28240Charlotte, NC, 28240
GroupGRP-0971GRP-0971GRP-0971
Plan——CHOICE-PLUS-PPO
Sources, recordsTPA1 recordTPA ×11 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-034584Abigail Fowler0.83
Matched against TPA-52452, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • TPATPA-52452Abigail Fowler1986-06-21Single record 1.00
▶#2MBR-003676Abigail Fowler0.80
Matched against ENR-107325, 3 fields compared, weighted score 0.800
FieldSimilarityWeightShareNote
Name1.00340%
Date of birth0.50340%one_digit
Phone1.001.520%
Guard: noneConflicts: none
Records in this identity
  • ENRENR-107325Abigail Fowler1985-06-21Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55ee7e127bff
    Escalated TPA-52453, top score 0.83, candidates MBR-034584, MBR-003676

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-31972
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-023870
Opened
2026-10-22 12:43:43
Top score
0.83