Steward queue/CASE-001082
Steward case

CASE-001082

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-91772workflow paused, state held

Side-by-side comparison

Incoming CLM-405150 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-405150incoming
#1MBR-003691Marilyn Munoz
0.831 rec.
Best evidence: NameDate of birth
NameMarilyn MunozMarilyn Munoz
Date of birth1944-07-08
08-07-1944
1944-07-08
Member ID—UHC-62924-41
SSN——
Phone—
null
6615249968
Email—
N/A
—
Address—411 Central Ave
City / state / ZIP—Gilbert, AZ, 85279
Group—
UNKNOWN
GRP-1957
Plan—
NULL
CHOICE-PLUS-PPO
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-003691Marilyn Munoz0.83
Matched against ENR-106762, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • ENRENR-106762Marilyn Munoz1944-07-08Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:390a161ab69b
    Escalated CLM-405150, top score 0.83, candidates MBR-003691

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-91772
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-045111
Opened
2026-10-19 19:54:36
Top score
0.83