Steward queue/CASE-001097
Steward case

CASE-001097

Confidence 0.75 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-18045workflow paused, state held

Side-by-side comparison

Incoming TPA-59004 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-59004incoming
#1MBR-003720Janet Hicks
0.753 rec.
Best evidence: NamePhoneEmail
NameJanet HicksJanet T Hicks
Date of birth1979-06-24
24-06-1979
1980-06-24
Member ID—
-
UHC-23608-84
SSN—
•••-••-NULL
—
Phone42832261844283226184
Emailjanet.hicks@hotmail.comjanet.hicks@hotmail.com
Address—
-
8500 Apache Blvd
City / state / ZIP—
UNKNOWN, null
Tucson, AZ, 85711
Group—GRP-7308
Plan—
UNKNOWN
MEDICARE-ADV-A
Sources, recordsTPA1 recordCLM ×2ENR ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-003720Janet Hicks0.75
Matched against CLM-420468, 4 fields compared, weighted score 0.750
FieldSimilarityWeightShareNote
Name1.00333%
Date of birth0.25333%month_day
Phone1.001.517%
Email1.001.517%
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39e2ebcbb9da
    Escalated TPA-59004, top score 0.75, candidates MBR-003720

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-18045
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-015070
Opened
2026-10-19 19:54:36
Top score
0.75