Steward case

CASE-001098

Confidence 0.81 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvjj6udb-48984workflow paused, state held

Side-by-side comparison

Incoming CLM-423353 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-423353incoming	#1MBR-003723Cynthia Luna 0.813 rec. Best evidence: NameAddress
Name	Cynthia A Luna	Cynthia A Luna
Date of birth	1963-05-06	1962-05-06
Member ID	—	UHC-52161-93
SSN	— •••-••-null	•••-••-3750
Phone	—	9673933823
Email	— UNKNOWN	cynthia.luna@proton.me
Address	8928 Oak St	8928 Oak St
City / state / ZIP	Gilbert, AZ, 85267	Gilbert, AZ
Group	GRP-3423	GRP-3423
Plan	OPTIONS-PPO	OPTIONS-PPO
Sources, records	CLM1 record	CLM ×2ENR ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-003723Cynthia Luna0.81

Matched against CLM-423354, 3 fields compared, weighted score 0.813

Field	Similarity	Weight	Share	Note
Name	1.00	3	38%
Date of birth	0.50	3	38%	one_digit
Address	1.00	2	25%	exact

Guard: noneConflicts: none

Records in this identity

CLMCLM-423354Cynthia Luna1962-05-06Rule 0.99
CLMCLM-423355Cynhia Luna1962-05-06Rule 0.99
ENRENR-130534Cynthia Luna1962-05-06Rule 0.99

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-22 12:43:557771400626
Escalated CLM-423353, top score 0.81, candidates MBR-003723

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Cynthia LunaMBR-003723, score 0.81, 3 recordsLinkConfirm as a distinct identityCLM-423353 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvjj6udb-48984
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-032041
Opened: 2026-10-22 12:43:43
Top score: 0.81