Steward case

CASE-001115

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-21949workflow paused, state held

Side-by-side comparison

Incoming CLM-401583 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-401583incoming	#1MBR-036942Wayne Santiago 0.834 rec. Best evidence: NameDate of birth	#2MBR-003798Hannah Santos 0.633 rec. Best evidence: none ≥ 0.90
Name	Wayne Santiago	Wayne B Santiago	Hannah R Santos
Date of birth	1999-03-04	1999-03-04	1999-07-04
Member ID	—	UHC-95759-83	UHC-76256-41
SSN	— •••-••-null	•••-••-8596	•••-••-1988
Phone	—	6474340187	6293963219
Email	— NULL	—	hannah.santos18@gmail.com
Address	—	1288 Highland Ave	6379 Camelback Rd
City / state / ZIP	— NULL, null	Charlotte, NC, 28253	Eden Prairie, MN, 55382
Group	GRP-7293	GRP-7293	GRP-5276
Plan	SELECT-EPO	SELECT-EPO	CORE-HMO
Sources, records	CLM1 record	CLM ×3TPA ×14 records	ENR ×1TPA ×1CLM ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-036942Wayne Santiago0.83

Matched against CLM-401584, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

CLMCLM-401584Wayne Santiago1999-03-04Scored 1.00
CLMCLM-401582Wayne Santiago1999-03-04Scored 1.00
TPATPA-50697Wayne Santiago1999-03-04Scored 1.00
CLMCLM-401585Wayne Santiago1999-03-04Scored 1.00

▶#2MBR-003798Hannah Santos0.63

Matched against ENR-130189, 2 fields compared, weighted score 0.633

Field	Similarity	Weight	Share	Note
Name	0.77	3	50%
Date of birth	0.50	3	50%	one_digit

Guard: noneConflicts: none

Records in this identity

ENRENR-130189Hannah Santos1999-07-04Scored 1.00
TPATPA-60135Hannah Santos1999-07-04Scored 1.00
CLMCLM-423064Hannah Santos1999-07-04Scored 1.00

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:39300ed2c41e
Escalated CLM-401583, top score 0.83, candidates MBR-036942, MBR-003798

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Wayne SantiagoMBR-036942, score 0.83, 4 recordsLinkLink to Hannah SantosMBR-003798, score 0.63, 3 recordsLinkConfirm as a distinct identityCLM-401583 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-21949
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-017738
Opened: 2026-10-19 19:54:36
Top score: 0.83