Steward queue/CASE-001119
Steward case

CASE-001119

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-37931workflow paused, state held

Side-by-side comparison

Incoming TPA-56015 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-56015incoming
#1MBR-029920Stephanie Castillo
0.833 rec.
Best evidence: NameDate of birth
NameStephanie CastilloStephanie S Castillo
Date of birth1999-07-09
07/09/1999
1999-07-09
Member ID—
null
UHC-57276-27
SSN—
•••-••-UNKNOWN
•••-••-6825
Phone—
null
3576652033
Email—
N/A
stephanie.castillo@proton.me
Address—
UNKNOWN
6638 Grand Ave
City / state / ZIP—
N/A, null
Houston, TX
Group—
-
GRP-3595
Plan—SELECT-EPO
Sources, recordsTPA1 recordCLM ×1PRV ×1ENR ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-029920Stephanie Castillo0.83
Matched against CLM-413696, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-413696Stephanie Castillo1999-07-09Rule 0.99
  • PRVPRV-23968Stephanie Castillo1999-07-09Scored 1.00
  • ENRENR-117917Stephanie Castillo1999-07-09Scored 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:390cd1cef77e
    Escalated TPA-56015, top score 0.83, candidates MBR-029920

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-37931
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-026990
Opened
2026-10-19 19:54:36
Top score
0.83