Steward queue/CASE-001131
Steward case

CASE-001131

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-81671workflow paused, state held

Side-by-side comparison

Incoming CLM-412831 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-412831incoming
#1MBR-026644Wayne Roberts
0.831 rec.
Best evidence: NameDate of birth
#2MBR-003831Gerald Robertson
0.635 rec.
Best evidence: none ≥ 0.90
NameWayne Z RobertsWayne Z RobertsGerald K Robertson
Date of birth1945-06-201945-06-201945-09-20
Member IDUHC-07588-16—UHC-52253-14
SSN—
•••-••-NULL
——
Phone——3807900615
Emailwayne.roberts48@proton.me—gerald.robertson@icloud.com
Address—
null
9421 Oak St2789 Palm Dr
City / state / ZIP—
N/A, NULL
Plano, TX, 75072Phoenix, AZ, 85083
Group—GRP-0103—
Plan—
N/A
MEDICARE-ADV-AMEDICARE-ADV-B
Sources, recordsCLM1 recordTPA ×11 recordPRV ×4CLM ×15 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-026644Wayne Roberts0.83
Matched against TPA-55641, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • TPATPA-55641Wayne Roberts1945-06-20Single record 1.00
▶#2MBR-003831Gerald Robertson0.63
Matched against PRV-27801, 2 fields compared, weighted score 0.628
FieldSimilarityWeightShareNote
Name0.76350%
Date of birth0.50350%one_digit
Guard: noneConflicts: none
Records in this identity
  • PRVPRV-27799Gerald Robertson1945-09-20Scored 1.00
  • PRVPRV-27801Gerald Robertson1945-09-20Scored 1.00
  • PRVPRV-27800Gerald Robertson1945-09-20Rule 0.99
  • PRVPRV-27798Gerald Robertson1945-09-20Scored 1.00
  • CLMCLM-426451Gerald Robertson1946-09-20Rule 0.96

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:391118a4401b
    Escalated CLM-412831, top score 0.83, candidates MBR-026644, MBR-003831

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-81671
Stage
human_steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-042731
Opened
2026-10-19 19:54:36
Top score
0.83