Steward queue/CASE-001137
Steward case

CASE-001137

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-64045workflow paused, state held

Side-by-side comparison

Incoming TPA-60149 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-60149incoming
#1MBR-004043Karen Green
0.833 rec.
Best evidence: NameDate of birth
#2MBR-003842Hiroshi Greene
0.633 rec.
Best evidence: none ≥ 0.90
NameKaren GreenKaren GreenHiroshi Greene
Date of birth1953-06-27
06/27/53
1953-06-271953-06-26
Member ID—
N/A
—UHC-26275-01
SSN—•••-••-3796•••-••-5842
Phone—67261323248784622437
Email—
NULL
karen.green49@gmail.comhiroshi.greene@yahoo.com
Address—1578 Camelback Rd4815 Ridge Rd
City / state / ZIP—
-, null, N/A
Dallas, TX, 75298Los Angeles, CA, 90009
Group—
-
GRP-6062GRP-3620
PlanSELECT-EPOSELECT-EPOMEDICARE-ADV-B
Sources, recordsTPA1 recordCLM ×1TPA ×23 recordsENR ×2CLM ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-004043Karen Green0.83
Matched against CLM-423096, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
▶#2MBR-003842Hiroshi Greene0.63
Matched against ENR-132807, 2 fields compared, weighted score 0.630
FieldSimilarityWeightShareNote
Name0.76350%
Date of birth0.50350%one_digit
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39550b6f6554
    Escalated TPA-60149, top score 0.83, candidates MBR-004043, MBR-003842

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-64045
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-037609
Opened
2026-10-19 19:54:36
Top score
0.83