Steward queue/CASE-001149
Steward case

CASE-001149

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-42739workflow paused, state held

Side-by-side comparison

Incoming CLM-414789 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-414789incoming
#1MBR-015156Olivia Ruiz
0.833 rec.
Best evidence: NameDate of birth
NameOlivia RuizOlivia Ruiz
Date of birth1961-01-181961-01-18
Member ID—UHC-84232-34
SSN—
•••-••-null
•••-••-7921
Phone—
N/A
7194439614
Email—olivia.ruiz7@hotmail.com
Address—9419 Apache Blvd
City / state / ZIP—
UNKNOWN, NULL,
Austin, TX, 78793
Group—
UNKNOWN
GRP-8947
PlanNAVIGATE-HMONAVIGATE-HMO
Sources, recordsCLM1 recordTPA ×1ENR ×23 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-015156Olivia Ruiz0.83
Matched against TPA-56511, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39dc3bacddd8
    Escalated CLM-414789, top score 0.83, candidates MBR-015156

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-42739
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-029271
Opened
2026-10-19 19:54:36
Top score
0.83