Steward queue/CASE-001151
Steward case

CASE-001151

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-81737workflow paused, state held

Side-by-side comparison

Incoming CLM-407499 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-407499incoming
#1MBR-003925Peter Fowler
0.834 rec.
Best evidence: NameDate of birth
NamePeter FowlerPeter W Fowler
Date of birth1972-04-021972-04-02
Member ID—
NULL
UHC-94395-87
SSN—
•••-••-N/A
•••-••-7626
Phone—
-
9664871123
Email—
null
peter.fowler29@icloud.com
Address—
-
646 Willow Ct
City / state / ZIP—
N/A, NULL
Tampa, FL, 33675
GroupGRP-4213GRP-4213
PlanCHOICE-PLUS-PPOOPTIONS-PPO
Sources, recordsCLM1 recordCLM ×2ENR ×24 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-003925Peter Fowler0.83
Matched against CLM-407500, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3955af19ff4a
    Escalated CLM-407499, top score 0.83, candidates MBR-003925

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-81737
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-042749
Opened
2026-10-19 19:54:36
Top score
0.83