Steward queue/CASE-001159
Steward case

CASE-001159

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvjj6udb-4204workflow paused, state held

Side-by-side comparison

Incoming CLM-409423 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-409423incoming
#1MBR-037560Frances Yang
0.831 rec.
Best evidence: NameAddress
NameFrances W YangFrances Yang
Date of birth1981-05-16
16-05-1981
—
Member ID—
-
—
SSN•••-••-8464—
Phone6048729139
604-872-9139
—
Email—
-
frances.yang@yahoo.com
Address1650 Forest Ave1650 Forest Ave
City / state / ZIPLos Angeles, CA, 90069Los Angeles, CA, 90069
Group—
UNKNOWN
—
Plan—OPTIONS-PPO
Sources, recordsCLM1 recordTPA ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-037560Frances Yang0.83
Matched against TPA-54089, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00360%
Address1.00240%exact
Guard: Too few fields to compareConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55d94a6ab4cd
    Escalated CLM-409423, top score 0.83, candidates MBR-037560

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-4204
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-003938
Opened
2026-10-22 12:43:43
Top score
0.83