Steward queue/CASE-001161
Steward case

CASE-001161

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-38448workflow paused, state held

Side-by-side comparison

Incoming CLM-424059 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-424059incoming
#1MBR-016980Kyle Black
0.832 rec.
Best evidence: NameDate of birth
NameKyle Black
Black, Kyle
Kyle Black
Date of birth1992-11-16
11/16/1992
1992-11-16
Member ID—
-
UHC-55004-53
SSN—
•••-••-NULL
•••-••-8872
Phone—7814489721
Email—
-
—
Address7088 Hillcrest Rd—
City / state / ZIPSan Antonio, TX, 78245
SAN ANTONIO, Texas, 78245-6824
—
Group—
null
GRP-4713
PlanOPTIONS-PPOOPTIONS-PPO
Sources, recordsCLM1 recordCLM ×1ENR ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-016980Kyle Black0.83
Matched against CLM-424060, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:394131b3074a
    Escalated CLM-424059, top score 0.83, candidates MBR-016980

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-38448
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-027259
Opened
2026-10-19 19:54:36
Top score
0.83