Steward queue/CASE-001198
Steward case

CASE-001198

Confidence 0.84 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-71058workflow paused, state held

Side-by-side comparison

Incoming CLM-427401 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-427401incoming
#1MBR-012999Amy Gonzalez
0.843 rec.
Best evidence: NamePhoneAddress
NameAmy X GonzalezAmy Gonzalez
Date of birth1984-04-031985-04-03
Member ID—UHC-77693-65
SSN—
•••-••-null
•••-••-4811
Phone4562595912
(456) 259-5912
4562595912
Email——
Address6841 River Rd Apt 35
6841 River Road Apt 35
6841 River Rd
City / state / ZIPSan Diego, CA, 92119San Diego, CA, 92119
GroupGRP-7552GRP-7552
Plan—
N/A
—
Sources, recordsCLM1 recordTPA ×1CLM ×23 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-012999Amy Gonzalez0.84
Matched against CLM-427400, 4 fields compared, weighted score 0.842
FieldSimilarityWeightShareNote
Name1.00332%
Date of birth0.50332%one_digit
Phone1.001.516%
Address1.00221%exact
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:397e5c610981
    Escalated CLM-427401, top score 0.84, candidates MBR-012999

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-71058
Stage
human_steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-039846
Opened
2026-10-19 19:54:36
Top score
0.84