Steward queue/CASE-001209
Steward case

CASE-001209

Confidence 0.81 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvjj6udb-9324workflow paused, state held

Side-by-side comparison

Incoming TPA-52736 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-52736incoming
#1MBR-004103Rachel Scott
0.812 rec.
Best evidence: NameAddress
NameRachel ScottRachel A Scott
Date of birth1967-02-08
Feb 8, 1967
1968-02-08
Member ID—
N/A
UHC-99400-44
SSN—•••-••-0742
Phone—
null
6034463483
Email—rachel.scott37@hotmail.com
Address3334 Grand Ave3334 Grand Ave
City / state / ZIPGlendale, AZ, 85394Glendale, AZ, 85394
GroupGRP-7570GRP-7570
Plan—CHOICE-PLUS-PPO
Sources, recordsTPA1 recordCLM ×1ENR ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-004103Rachel Scott0.81
Matched against ENR-108104, 3 fields compared, weighted score 0.813
FieldSimilarityWeightShareNote
Name1.00338%
Date of birth0.50338%one_digit
Address1.00225%exact
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:5536c8518f3d
    Escalated TPA-52736, top score 0.81, candidates MBR-004103

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-9324
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-008349
Opened
2026-10-22 12:43:43
Top score
0.81