Steward queue/CASE-001212
Steward case

CASE-001212

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-41291workflow paused, state held

Side-by-side comparison

Incoming TPA-53401 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-53401incoming
#1MBR-004129Betty Boyd
0.833 rec.
Best evidence: NameDate of birth
NameBetty BoydBetty E Boyd
Date of birth2001-09-142001-09-14
Member ID—
-
UHC-00389-04
SSN—
•••-••-NULL
•••-••-5329
Phone—
NULL
5054181973
Email—
-
betty.boyd@yahoo.com
Address—
-
1692 Sage Ct
City / state / ZIP—
NULL, NULL, N/A
Mesa, AZ, 85280
Group—
N/A
GRP-2265
Plan—NAVIGATE-HMO
Sources, recordsTPA1 recordTPA ×1ENR ×1CLM ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-004129Betty Boyd0.83
Matched against TPA-53402, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55ac2e25298e
    Escalated TPA-53401, top score 0.83, candidates MBR-004129

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-41291
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-028621
Opened
2026-10-22 12:43:43
Top score
0.83