Steward queue/CASE-001217
Steward case

CASE-001217

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-21510workflow paused, state held

Side-by-side comparison

Incoming CLM-415944 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-415944incoming
#1MBR-004157Abigail Olson
0.834 rec.
Best evidence: NameDate of birth
#2MBR-046708Mracus Olson
0.641 rec.
Best evidence: none ≥ 0.90
NameAbigail B Olson
Abigail B. Olson
Abigail B OlsonMracus Olson
Date of birth1944-07-071944-07-071944-02-07
Member ID—UHC-32653-35UHC-01972-95
SSN—
•••-••- -
•••-••-6161•••-••-1861
Phone—
NULL
48637154902926430177
Email—
-
abigail.olson@aol.com—
Address—4859 Hillcrest Rd2745 Broadway
City / state / ZIP—
N/A, null, NULL
Nashville, TN, 37264Dallas, TX, 75202
GroupGRP-6864GRP-6864GRP-3837
Plan—NAVIGATE-HMOOPTIONS-PPO
Sources, recordsCLM1 recordTPA ×1ENR ×1CLM ×24 recordsENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-004157Abigail Olson0.83
Matched against ENR-121003, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
▶#2MBR-046708Mracus Olson0.64
Matched against ENR-111747, 2 fields compared, weighted score 0.637
FieldSimilarityWeightShareNote
Name0.77350%
Date of birth0.50350%one_digit
Guard: noneConflicts: none
Records in this identity
  • ENRENR-111747Mracus Olson1944-02-07Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:395c62b45018
    Escalated CLM-415944, top score 0.83, candidates MBR-004157, MBR-046708

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-21510
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-017447
Opened
2026-10-19 19:54:36
Top score
0.83