Steward queue/CASE-001220
Steward case

CASE-001220

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-82724workflow paused, state held

Side-by-side comparison

Incoming CLM-432353 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-432353incoming
#1MBR-024571Linda Payne
0.834 rec.
Best evidence: NameDate of birth
NameLinda PayneLinda V Payne
Date of birth1993-12-06
12/6/1993
1993-12-06
Member ID—
null
UHC-07120-79
SSN—
•••-••-N/A
•••-••-9261
Phone—
null
8087800471
Email—
UNKNOWN
linda.payne16@outlook.com
Address—
UNKNOWN
321 Mountain View Dr
City / state / ZIP—
null, null, -
Atlanta, GA, 30334
Group—GRP-5646
PlanMEDICARE-ADV-BMEDICARE-ADV-B
Sources, recordsCLM1 recordCLM ×2TPA ×1ENR ×14 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-024571Linda Payne0.83
Matched against CLM-432354, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.98350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39ec47fc3c0a
    Escalated CLM-432353, top score 0.83, candidates MBR-024571

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-82724
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-043000
Opened
2026-10-19 19:54:36
Top score
0.83