Steward queue/CASE-001228
Steward case

CASE-001228

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-4497workflow paused, state held

Side-by-side comparison

Incoming CLM-401641 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-401641incoming
#1MBR-010852Judy Schultz
0.832 rec.
Best evidence: NameDate of birth
#2MBR-013866Judy Schultz
0.832 rec.
Best evidence: NameDate of birth
NameJuddy SchultzJudy SchultzJudy Schultz
Date of birth1971-11-05
11/05/71
1971-11-051971-11-05
Member ID—
NULL
UHC-68917-11—
SSN—
•••-••-null
—•••-••-5919
Phone—67445835066744583506
Email—
N/A
——
Address—
N/A
4311 Sage Ct # 9283200 Ridge Rd
City / state / ZIP—
N/A, , UNKNOWN
Mesa, AZ, 85235Minneapolis, MN, 55458
GroupGRP-9513—GRP-9513
PlanOPTIONS-PPO—OPTIONS-PPO
Sources, recordsCLM1 recordPRV ×1TPA ×12 recordsTPA ×22 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-010852Judy Schultz0.83
Matched against PRV-20504, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.98350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • PRVPRV-20504Judy Schultz1971-11-05Scored 1.00
  • TPATPA-50714Judy Schultz1971-11-05Scored 1.00
▶#2MBR-013866Judy Schultz0.83
Matched against TPA-50715, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.98350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • TPATPA-50715Judy Schultz1971-11-05Scored 0.93
  • TPATPA-50716Judy Schultz1971-11-05Scored 0.93

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:393ecf87107f
    Escalated CLM-401641, top score 0.83, candidates MBR-010852, MBR-013866

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-4497
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-004196
Opened
2026-10-19 19:54:36
Top score
0.83