Steward queue/CASE-001234
Steward case

CASE-001234

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvfoap9e-4530workflow paused, state held

Side-by-side comparison

Incoming CLM-402227 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-402227incoming
#1MBR-008825Alice Singh
0.834 rec.
Best evidence: NameAddress
NameAlice SinghAlice F Singh
Date of birth1984-02-161983-02-16
Member ID—UHC-74636-77
SSN—•••-••-6082
Phone—6525146912
Email—
UNKNOWN
—
Address4384 Main St4384 Main St
City / state / ZIPSan Antonio, TX, 78233
San Antonio, Texas, 78233
San Antonio, TX, 78233
GroupGRP-8884GRP-8884
Plan—
null
—
Sources, recordsCLM1 recordCLM ×3TPA ×14 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-008825Alice Singh0.83
Matched against TPA-50941, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00360%
Address1.00240%exact
Guard: Too few fields to compareConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39717942d6e6
    Escalated CLM-402227, top score 0.83, candidates MBR-008825

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-4530
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-004227
Opened
2026-10-19 19:54:36
Top score
0.83