Steward queue/CASE-001278
Steward case

CASE-001278

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvfoap9e-92642workflow paused, state held

Side-by-side comparison

Incoming CLM-410822 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-410822incoming
#1MBR-004452Teresa Hudson
0.833 rec.
Best evidence: NameAddress
NameTeresa Hudson
Hudson, Teresa
Teresa Hudson
Date of birth—
1994-02-61
1994-02-16
Member ID—
-
UHC-94742-18
SSN—
•••-••--
•••-••-6163
Phone—3378304076
Email—teresa.hudson@proton.me
Address7336 Mountain View Dr7336 Mountain View Dr Apt 20
City / state / ZIPNashville, TN, 37259
Nashville , TN, 37259
Nashville, TN, 37259
Group—GRP-8420
Plan—
UNKNOWN
CORE-HMO
Sources, recordsCLM1 recordTPA ×1CLM ×1ENR ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-004452Teresa Hudson0.83
Matched against TPA-54739, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00360%
Address1.00240%exact
Guard: Too few fields to compareConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39abeb088a02
    Escalated CLM-410822, top score 0.83, candidates MBR-004452

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-92642
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-045308
Opened
2026-10-19 19:54:36
Top score
0.83