Steward queue/CASE-001308
Steward case

CASE-001308

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-59850workflow paused, state held

Side-by-side comparison

Incoming TPA-57831 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-57831incoming
#1MBR-004613Theresa Garza
0.834 rec.
Best evidence: NameDate of birth
NameTheresa GarzaTheresa L Garza
Date of birth1942-10-281942-10-28
Member ID—
UNKNOWN
UHC-29869-56
SSN—
•••-••--
•••-••-0204
Phone—6682471738
Email—theresa.garza30@outlook.com
Address—
NULL
877 Cedar Ln # 244
City / state / ZIP—
-, null, -
Atlanta, GA, 30319
Group—
NULL
GRP-2195
Plan—OPTIONS-PPO
Sources, recordsTPA1 recordENR ×2CLM ×1PRV ×14 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-004613Theresa Garza0.83
Matched against ENR-123356, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:395708e7d07b
    Escalated TPA-57831, top score 0.83, candidates MBR-004613

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-59850
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-036154
Opened
2026-10-19 19:54:36
Top score
0.83