Steward queue/CASE-001339
Steward case

CASE-001339

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-34581workflow paused, state held

Side-by-side comparison

Incoming CLM-410080 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-410080incoming
#1MBR-029310Bobby Walsh
0.833 rec.
Best evidence: NameDate of birth
NameBobby WalshBobby P Walsh
Date of birth2002-05-012002-05-01
Member ID—UHC-90832-95
SSN—
•••-••--
•••-••-9961
Phone—5884019411
Email—bobby.walsh@outlook.com
Address—
-
5749 Mountain View Dr
City / state / ZIP—
-, N/A
Houston, TX, 77041
Group—GRP-5404
Plan—
-
NAVIGATE-HMO
Sources, recordsCLM1 recordCLM ×1ENR ×1PRV ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-029310Bobby Walsh0.83
Matched against CLM-410081, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:5571cf79f130
    Escalated CLM-410080, top score 0.83, candidates MBR-029310

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-34581
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-025285
Opened
2026-10-22 12:43:43
Top score
0.83