Steward queue/CASE-001340
Steward case

CASE-001340

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-11442workflow paused, state held

Side-by-side comparison

Incoming CLM-416807 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-416807incoming
#1MBR-004760Janet Cruz
0.834 rec.
Best evidence: NameDate of birth
NameJanet CruzJanet I Cruz
Date of birth1955-06-171955-06-17
Member ID—
N/A
UHC-94131-80
SSN—
•••-••--
•••-••-4598
Phone—
UNKNOWN
7995542291
Email—janet.cruz17@gmail.com
Address—6842 Oak St
City / state / ZIP—
, N/A
Chandler, AZ, 85244
Group—
null
GRP-1879
Plan—MEDICARE-ADV-A
Sources, recordsCLM1 recordCLM ×2ENR ×1TPA ×14 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-004760Janet Cruz0.83
Matched against CLM-416809, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55651e22d7e9
    Escalated CLM-416807, top score 0.83, candidates MBR-004760

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-11442
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-010072
Opened
2026-10-22 12:43:43
Top score
0.83