Steward queue/CASE-001343
Steward case

CASE-001343

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-44453workflow paused, state held

Side-by-side comparison

Incoming TPA-55976 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-55976incoming
#1MBR-031455Arjun Reid
0.831 rec.
Best evidence: NameDate of birth
NameArjun ReidArjun Reid
Date of birth1965-02-05
02/05/1965
1965-02-05
Member ID—UHC-36341-34
SSN—
•••-••-NULL
•••-••-6165
Phone——
Email——
Address—
UNKNOWN
9218 Maple Ave
City / state / ZIP—
UNKNOWN, NULL, null
Atlanta, GA, 30370
GroupGRP-9247GRP-9247
Plan—
-
—
Sources, recordsTPA1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-031455Arjun Reid0.83
Matched against CLM-413597, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-413597Arjun Reid1965-02-05Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:5547bcdada7e
    Escalated TPA-55976, top score 0.83, candidates MBR-031455

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-44453
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-030044
Opened
2026-10-22 12:43:43
Top score
0.83