Steward queue/CASE-001346
Steward case

CASE-001346

Confidence 0.75 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvjj6udb-23725workflow paused, state held

Side-by-side comparison

Incoming CLM-426128 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-426128incoming
#1MBR-004784Joseph Hayes
0.752 rec.
Best evidence: Name
NameJoseph HayesJoseph C Hayes
Date of birth1967-08-141968-08-14
Member ID—
UNKNOWN
UHC-46881-36
SSN—
•••-••- NULL
—
Phone—
UNKNOWN
5839072877
Email——
Address—4112 Hillcrest Rd
City / state / ZIP—
NULL, -
San Antonio, TX
GroupGRP-5200GRP-5200
PlanMEDICARE-ADV-BMEDICARE-ADV-B
Sources, recordsCLM1 recordTPA ×1ENR ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-004784Joseph Hayes0.75
Matched against TPA-61537, 2 fields compared, weighted score 0.750
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth0.50350%one_digit
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:556b975aee2f
    Escalated CLM-426128, top score 0.75, candidates MBR-004784

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-23725
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-018917
Opened
2026-10-22 12:43:43
Top score
0.75