Steward queue/CASE-001350
Steward case

CASE-001350

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-5162workflow paused, state held

Side-by-side comparison

Incoming CLM-431635 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-431635incoming
#1MBR-030357Andrea Green
0.832 rec.
Best evidence: NameDate of birth
NameAndrea GreanAndrea Green
Date of birth1957-10-021957-10-02
Member ID—
UNKNOWN
UHC-43761-45
SSN—
•••-••-UNKNOWN
•••-••-7887
Phone—
N/A
7708663024
Email—andrea.green42@outlook.com
Address—
UNKNOWN
7925 Baseline Rd
City / state / ZIP—
UNKNOWN, -
Tempe, AZ, 85210
GroupGRP-6888GRP-6888
PlanCHOICE-PLUS-PPOCHOICE-PLUS-PPO
Sources, recordsCLM1 recordCLM ×1ENR ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-030357Andrea Green0.83
Matched against CLM-431634, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.94350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:557baac5a66b
    Escalated CLM-431635, top score 0.83, candidates MBR-030357

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-5162
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-004806
Opened
2026-10-22 12:43:43
Top score
0.83