Steward queue/CASE-001360
Steward case

CASE-001360

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-48582workflow paused, state held

Side-by-side comparison

Incoming TPA-58632 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-58632incoming
#1MBR-004866Hannah Morales
0.832 rec.
Best evidence: NameDate of birth
NameHannah MoralesHannah Morales
Date of birth2008-03-17
17-03-2008
2008-03-17
Member ID—
UNKNOWN
UHC-26431-55
SSN—
•••-••-UNKNOWN
—
Phone—6363160943
Email—
NULL
—
Address—3620 Main St
City / state / ZIP—Atlanta, GA, 30316
GroupGRP-0686GRP-0686
Plan—CHOICE-PLUS-PPO
Sources, recordsTPA1 recordENR ×1TPA ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-004866Hannah Morales0.83
Matched against ENR-125785, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • ENRENR-125785Hannah Morales2008-03-17Scored 1.00
  • TPATPA-58631Hannah Morales2008-03-17Scored 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39136e65c71f
    Escalated TPA-58632, top score 0.83, candidates MBR-004866

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-48582
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-031863
Opened
2026-10-19 19:54:36
Top score
0.83