Steward queue/CASE-001417
Steward case

CASE-001417

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-76293workflow paused, state held

Side-by-side comparison

Incoming TPA-59526 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-59526incoming
#1MBR-007394Willima Olson
0.831 rec.
Best evidence: NameDate of birth
NameWilliam OlsonWillima Olson
Date of birth1938-04-23
23-04-1938
1938-04-23
Member ID——
SSN—
•••-••-UNKNOWN
•••-••-3022
Phone8426823112
842-682-3112
—
Email——
Address2655 Park Pl—
City / state / ZIPCharlotte, NC, 28270
Charlotte, NC , 28270
—
Group—
NULL
GRP-4781
Plan—CHOICE-PLUS-PPO
Sources, recordsTPA1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-007394Willima Olson0.83
Matched against CLM-421691, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.99350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-421691Willima Olson1938-04-23Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55c7777195ed
    Escalated TPA-59526, top score 0.83, candidates MBR-007394

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-76293
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-041327
Opened
2026-10-22 12:43:43
Top score
0.83