Steward queue/CASE-001418
Steward case

CASE-001418

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-77149workflow paused, state held

Side-by-side comparison

Incoming CLM-432575 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-432575incoming
#1MBR-016818Melissa Allen
0.835 rec.
Best evidence: NameDate of birth
NameMelissa R AllenMelissa R Allen
Date of birth1954-02-251954-02-25
Member ID—
UNKNOWN
UHC-41301-70
SSN—
•••-••-UNKNOWN
•••-••-1225
Phone—
null
8376521130
Email—melissa.allen@proton.me
Address—9662 Main St Apt 12
City / state / ZIP—
N/A, -
Chandler, AZ, 85284
Group—GRP-0120
PlanOPTIONS-PPOOPTIONS-PPO
Sources, recordsCLM1 recordCLM ×3PRV ×1ENR ×15 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-016818Melissa Allen0.83
Matched against CLM-432578, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39d6e6bcb128
    Escalated CLM-432575, top score 0.83, candidates MBR-016818

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-77149
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-041558
Opened
2026-10-19 19:54:36
Top score
0.83