Steward queue/CASE-001431
Steward case

CASE-001431

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-81842workflow paused, state held

Side-by-side comparison

Incoming CLM-424970 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-424970incoming
#1MBR-015742Jacob Kelly
0.832 rec.
Best evidence: NameDate of birth
NameJacob KellyJacob A Kelly
Date of birth1987-12-10
12/10/1987
1987-12-10
Member ID—
-
UHC-59781-92
SSN•••-••-5214—
Phone6147302300
+1 614 730 2300
—
Email—
-
jacob.kelly@gmail.com
Address—
-
9215 Valley View Dr
City / state / ZIP—
null, NULL , UNKNOWN
Charlotte, NC, 28208
GroupGRP-9832GRP-9832
Plan—
null
MEDICARE-ADV-B
Sources, recordsCLM1 recordENR ×1CLM ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-015742Jacob Kelly0.83
Matched against ENR-132641, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:395e9df703ae
    Escalated CLM-424970, top score 0.83, candidates MBR-015742

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-81842
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-042777
Opened
2026-10-19 19:54:36
Top score
0.83