Steward case

CASE-001447

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-31678workflow paused, state held

Side-by-side comparison

Incoming TPA-57543 against 3 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	TPATPA-57543incoming	#1MBR-023702Nicole Owens 0.831 rec. Best evidence: NameDate of birth	#2MBR-015382Nicole Owens 0.751 rec. Best evidence: Name	#3MBR-035505Nicole Owens 0.752 rec. Best evidence: Name
Name	Nicole Owens Owens, Nicole	Nicole Owens	Nicole J Owens	Nicole Owens
Date of birth	1974-09-15 9/15/1974	1974-09-15	1975-09-15	1975-09-15
Member ID	— N/A	—	UHC-86145-67	—
SSN	— •••-••-null	—	•••-••-6235	—
Phone	—	—	3087916257	—
Email	— N/A	—	—	nicole.owens@outlook.com
Address	— NULL	—	2323 Palm Dr	618 Mountain View Dr
City / state / ZIP	— null, -	—	Las Vegas, NV, 89178	San Antonio, TX, 78216
Group	— null	—	GRP-6357	GRP-6357
Plan	— -	—	MEDICARE-ADV-B	—
Sources, records	TPA1 record	TPA ×11 record	ENR ×11 record	CLM ×22 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-023702Nicole Owens0.83

Matched against TPA-57542, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

TPATPA-57542Nicole Owens1974-09-15Single record 1.00

▶#2MBR-015382Nicole Owens0.75

Matched against ENR-122509, 2 fields compared, weighted score 0.750

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	0.50	3	50%	one_digit

Guard: noneConflicts: none

Records in this identity

ENRENR-122509Nicole Owens1975-09-15Single record 1.00

▶#3MBR-035505Nicole Owens0.75

Matched against CLM-417092, 2 fields compared, weighted score 0.750

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	0.50	3	50%	one_digit

Guard: noneConflicts: none

Records in this identity

CLMCLM-417092Nicole Owens1975-09-15Scored 1.00
CLMCLM-417093Nicole Owens1975-09-15Scored 1.00

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:39ecb8ba2fc1
Escalated TPA-57543, top score 0.83, candidates MBR-023702, MBR-015382, MBR-035505

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Nicole OwensMBR-023702, score 0.83, 1 recordLinkLink to Nicole OwensMBR-015382, score 0.75, 1 recordLinkLink to Nicole OwensMBR-035505, score 0.75, 2 recordsLinkConfirm as a distinct identityTPA-57543 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-31678
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-023703
Opened: 2026-10-19 19:54:36
Top score: 0.83