Steward queue/CASE-001452
Steward case

CASE-001452

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-98279workflow paused, state held

Side-by-side comparison

Incoming CLM-405587 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-405587incoming
#1MBR-036174Helen Snyder
0.831 rec.
Best evidence: NameDate of birth
NameHelen SnyderHelen Snyder
Date of birth1952-08-031952-08-03
Member ID—UHC-08676-93
SSN•••-••-4019—
Phone—
-
7079643958
Email—
NULL
—
Address—
NULL
9656 Palm Dr
City / state / ZIP—
-
Tucson, AZ, 85704
Group—GRP-9341
Plan—CORE-HMO
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-036174Helen Snyder0.83
Matched against ENR-107348, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • ENRENR-107348Helen Snyder1952-08-03Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39685e445df7
    Escalated CLM-405587, top score 0.83, candidates MBR-036174

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-98279
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-046513
Opened
2026-10-19 19:54:36
Top score
0.83