Steward queue/CASE-001462
Steward case

CASE-001462

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-44654workflow paused, state held

Side-by-side comparison

Incoming CLM-427273 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-427273incoming
#1MBR-033849Walter Murray
0.831 rec.
Best evidence: NameDate of birth
NameWalter MurrayWalter Murray
Date of birth1990-02-28
19900228
1990-02-28
Member ID—
NULL
UHC-27936-70
SSN—
•••-••-N/A
•••-••-2984
Phone—
-
4414981744
Email—
NULL
walter.murray@outlook.com
Address2846 Ridge Rd—
City / state / ZIPSan Diego, CA, 92150—
Group—
NULL
GRP-4398
Plan—OPTIONS-PPO
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-033849Walter Murray0.83
Matched against ENR-135754, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • ENRENR-135754Walter Murray1990-02-28Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55561f77c354
    Escalated CLM-427273, top score 0.83, candidates MBR-033849

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-44654
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-030138
Opened
2026-10-22 12:43:43
Top score
0.83