Steward queue/CASE-001469
Steward case

CASE-001469

Confidence 0.80 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-5749workflow paused, state held

Side-by-side comparison

Incoming CLM-406029 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-406029incoming
#1MBR-012088Douglas Sandoval
0.804 rec.
Best evidence: NamePhone
NameDouglas SandovalDouglas N Sandoval
Date of birth2005-06-152006-06-15
Member ID—
-
UHC-17618-84
SSN—•••-••-3859
Phone30894982363089498236
Email—
null
douglas.sandoval@outlook.com
Address—6971 Ocean Ave
City / state / ZIP—
UNKNOWN, UNKNOWN, UNKNOWN
Las Vegas, NV, 89122
Group—
null
GRP-9372
Plan—MEDICARE-ADV-A
Sources, recordsCLM1 recordTPA ×1ENR ×1CLM ×24 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-012088Douglas Sandoval0.80
Matched against TPA-52680, 3 fields compared, weighted score 0.800
FieldSimilarityWeightShareNote
Name1.00340%
Date of birth0.50340%one_digit
Phone1.001.520%
Guard: noneConflicts: none
Records in this identity
  • TPATPA-52680Douglas Sandoval2006-06-15Scored 1.00
  • ENRENR-107946Douglas Sandoval2006-06-15Scored 1.00
  • CLMCLM-406027Douglas Sandoval2006-06-15Scored 1.00
  • CLMCLM-406028Douglas Sandoval2006-06-15Scored 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39bcbd3ff7fc
    Escalated CLM-406029, top score 0.80, candidates MBR-012088

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-5749
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-005319
Opened
2026-10-19 19:54:36
Top score
0.80