Steward queue/CASE-001474
Steward case

CASE-001474

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-5782workflow paused, state held

Side-by-side comparison

Incoming CLM-422409 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-422409incoming
#1MBR-008088Isabella Lopez
0.831 rec.
Best evidence: NameDate of birth
NameIsabella LopezIsabella Lopez
Date of birth1960-01-05
01/05/60
1960-01-05
Member IDUHC-82562-05—
SSN•••-••-0051—
Phone—
UNKNOWN
—
Email——
Address3478 Bayshore Dr
3478 BAYSHORE DRIVE
—
City / state / ZIPSeattle, WA, 98194—
Group—
null
—
Plan—CHOICE-PLUS-PPO
Sources, recordsCLM1 recordTPA ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-008088Isabella Lopez0.83
Matched against TPA-59839, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • TPATPA-59839Isabella Lopez1960-01-05Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:5537c88e459e
    Escalated CLM-422409, top score 0.83, candidates MBR-008088

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-5782
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-005348
Opened
2026-10-22 12:43:43
Top score
0.83