Steward case
CASE-001475
Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.
OpenCheckpointckpt-run-mvjj6udb-8999workflow paused, state held
Side-by-side comparison
Incoming TPA-59839 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it
| Field | TPATPA-59839incoming | |
|---|---|---|
| Name | Isabella Lopez | Isabella Lopez |
| Date of birth | 1960-01-05 | 1960-01-05 |
| Member ID | — null | UHC-82562-05 |
| SSN | — •••-••-UNKNOWN | •••-••-0051 |
| Phone | — N/A | — |
| — - | — | |
| Address | — NULL | 3478 Bayshore Dr |
| City / state / ZIP | — N/A, N/A | Seattle, WA, 98194 |
| Group | — | — |
| Plan | CHOICE-PLUS-PPO | — |
| Sources, records | TPA1 record | CLM ×11 record |
Evidence detail
How the scoring agent compared the incoming record to the record it matched inside each candidate
▶#1MBR-005348Isabella Lopez0.83
Matched against CLM-422409, 2 fields compared, weighted score 0.830
| Field | Similarity | Weight | Share | Note |
|---|---|---|---|---|
| Name | 1.00 | 3 | 50% | |
| Date of birth | 1.00 | 3 | 50% | exact |
Guard: No identifier agreesConflicts: none
Records in this identity
- CLMCLM-422409Isabella Lopez1960-01-05Single record 1.00
Case audit
Every transition on this case, sealed into the hash chain
- Steward case openedEscalation agent2026-10-22 12:43:55daba0b7834Escalated TPA-59839, top score 0.83, candidates MBR-005348
AI recommendation
Advisory only; the steward decides
The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.
Steward decision
Recording a decision resumes the paused workflow and updates the graph immediately
Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
- Checkpoint
- ckpt-run-mvjj6udb-8999
- Stage
- Human steward
- Policy version
- v1, threshold 0.85, floor 0.6
- Provisional identity
- MBR-008088
- Opened
- 2026-10-22 12:43:43
- Top score
- 0.83