Steward queue/CASE-001499
Steward case

CASE-001499

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-72715workflow paused, state held

Side-by-side comparison

Incoming TPA-60935 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-60935incoming
#1MBR-026526Amy Mendoza
0.833 rec.
Best evidence: NameDate of birth
NameAmy MendozaAmy Mendoza
Date of birth1961-09-181961-09-18
Member ID—
UNKNOWN
UHC-78961-66
SSN—
•••-••--
•••-••-4226
Phone—
UNKNOWN
7684464749
Email—amy.mendoza@proton.me
Address8440 Broadway4346 Hillcrest Rd
City / state / ZIPPhoenix, AZ, 85001Orlando, FL, 32861
Group—
N/A
GRP-9806
PlanCHOICE-PLUS-PPOCORE-HMO
Sources, recordsTPA1 recordCLM ×1ENR ×1TPA ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-026526Amy Mendoza0.83
Matched against TPA-60936, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.98350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55ef9995b542
    Escalated TPA-60935, top score 0.83, candidates MBR-026526

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-72715
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-040342
Opened
2026-10-22 12:43:43
Top score
0.83