Steward queue/CASE-001507
Steward case

CASE-001507

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-8013workflow paused, state held

Side-by-side comparison

Incoming CLM-411480 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-411480incoming
#1MBR-038830Maggie Cruz
0.834 rec.
Best evidence: NameDate of birth
NameMargaret CruzMaggie Cruz
Date of birth2001-01-092001-01-09
Member ID—UHC-61807-71
SSN—
•••-••-N/A
•••-••-2616
Phone—
-
7919638151
Email—margaret.cruz@gmail.com
Address—
null
9104 Jefferson Ave # 302
City / state / ZIP—
N/A, NULL
Glendale, AZ, 85353
GroupGRP-7146GRP-7146
Plan—SELECT-EPO
Sources, recordsCLM1 recordENR ×2CLM ×1PRV ×14 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-038830Maggie Cruz0.83
Matched against ENR-115103, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%nickname
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3971200ca7e8
    Escalated CLM-411480, top score 0.83, candidates MBR-038830

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-8013
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-007253
Opened
2026-10-19 19:54:36
Top score
0.83