Steward queue/CASE-001508
Steward case

CASE-001508

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-5937workflow paused, state held

Side-by-side comparison

Incoming CLM-423685 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-423685incoming
#1MBR-045925Randy Morris
0.831 rec.
Best evidence: NameDate of birth
NameRandy T MorrisRandy Morris
Date of birth1994-04-14
4/14/1994
1994-04-14
Member IDUHC-65108-94—
SSN—
•••-••-null
•••-••-8869
Phone—
NULL
—
Emailrandy.morris@icloud.com—
Address—
N/A
—
City / state / ZIP—
-, N/A, NULL
—
GroupGRP-4801GRP-4801
PlanSELECT-EPOSELECT-EPO
Sources, recordsCLM1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-045925Randy Morris0.83
Matched against CLM-423686, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-423686Randy Morris1994-04-14Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:395a5f17f86d
    Escalated CLM-423685, top score 0.83, candidates MBR-045925

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-5937
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-005489
Opened
2026-10-19 19:54:36
Top score
0.83