Steward queue/CASE-001511
Steward case

CASE-001511

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-55300workflow paused, state held

Side-by-side comparison

Incoming CLM-425355 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-425355incoming
#1MBR-013568Lucia Guerrero
0.831 rec.
Best evidence: NameDate of birth
#2MBR-005503Lucia Guerrero
0.802 rec.
Best evidence: NameEmail
NameLucia GuerreroLucia GuerreroLucia M Guerrero
Date of birth2006-03-102006-03-102007-03-10
Member ID——UHC-27035-87
SSN—•••-••-3617•••-••-3617
Phone—
NULL
77224821927722482192
Emaillucia.guerrero54@yahoo.com—lucia.guerrero54@yahoo.com
Address—4320 Maple Ave9173 Lake View Rd
City / state / ZIP—
NULL, UNKNOWN, NULL
Sacramento, CA, 95806Tempe, AZ, 85259
GroupGRP-4995—GRP-4995
Plan—
UNKNOWN
—CHOICE-PLUS-PPO
Sources, recordsCLM1 recordPRV ×11 recordCLM ×1ENR ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-013568Lucia Guerrero0.83
Matched against PRV-27471, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • PRVPRV-27471Lucia Guerrero2006-03-10Single record 1.00
▶#2MBR-005503Lucia Guerrero0.80
Matched against CLM-425356, 3 fields compared, weighted score 0.800
FieldSimilarityWeightShareNote
Name1.00340%
Date of birth0.50340%one_digit
Email1.001.520%
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39371d5b8576
    Escalated CLM-425355, top score 0.83, candidates MBR-013568, MBR-005503

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-55300
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-034493
Opened
2026-10-19 19:54:36
Top score
0.83