Steward queue/CASE-001520
Steward case

CASE-001520

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-36888workflow paused, state held

Side-by-side comparison

Incoming CLM-420176 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-420176incoming
#1MBR-005578Jose Griffin
0.831 rec.
Best evidence: NameDate of birth
#2MBR-035001Jose Griffin
0.832 rec.
Best evidence: NameDate of birth
NameJose X GriffinJose GriffinJose Griffin
Date of birth1973-12-161973-12-161973-12-16
Member ID—
NULL
—UHC-35738-01
SSN—
•••-••--
——
Phone—
null
—9404860601
Email—
UNKNOWN
—jose.griffin@proton.me
Address—6349 Broadway4251 Mountain View Dr
City / state / ZIP—
null, NULL, N/A
Eden Prairie, MN, 55370Atlanta, GA, 30303
GroupGRP-6675GRP-6675GRP-6675
PlanMEDICARE-ADV-A—CHOICE-PLUS-PPO
Sources, recordsCLM1 recordTPA ×11 recordPRV ×1ENR ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-005578Jose Griffin0.83
Matched against TPA-58882, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • TPATPA-58882Jose Griffin1973-12-16Single record 1.00
▶#2MBR-035001Jose Griffin0.83
Matched against PRV-25981, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:5526fe7b8bbd
    Escalated CLM-420176, top score 0.83, candidates MBR-005578, MBR-035001

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-36888
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-026482
Opened
2026-10-22 12:43:43
Top score
0.83