Steward queue/CASE-001527
Steward case

CASE-001527

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-90709workflow paused, state held

Side-by-side comparison

Incoming CLM-430429 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-430429incoming
#1MBR-005629Kelly Watson
0.831 rec.
Best evidence: NameDate of birth
NameKelly B Watson
Kelly B. Watson
Kelly Watson
Date of birth1986-04-161986-04-16
Member IDUHC-78347-04—
SSN•••-••-5098—
Phone—
N/A
—
Email—
null
kelly.watson@proton.me
Address—
NULL
7815 Lake View Rd Apt 12
City / state / ZIP—
N/A, N/A
Dallas, TX, 75216
GroupGRP-5770GRP-5770
PlanNAVIGATE-HMONAVIGATE-HMO
Sources, recordsCLM1 recordTPA ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-005629Kelly Watson0.83
Matched against TPA-63438, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • TPATPA-63438Kelly Watson1986-04-16Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39e34a38a876
    Escalated CLM-430429, top score 0.83, candidates MBR-005629

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-90709
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-044857
Opened
2026-10-19 19:54:36
Top score
0.83