Steward queue/CASE-001529
Steward case

CASE-001529

Confidence 0.80 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvjj6udb-6124workflow paused, state held

Side-by-side comparison

Incoming CLM-422592 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-422592incoming
#1MBR-014325Karen Palmer
0.802 rec.
Best evidence: NameSSN (last four)PhoneAddress
NameKarne PalmeerKaren Q Palmer
Date of birth1970-03-041969-03-04
Member ID—
null
UHC-89690-68
SSN•••-••-3870•••-••-3870
Phone5954641418
(595) 464-1418
5954641418
Email—karen.palmer@icloud.com
Address5729 Valley View Dr5729 Valley View Dr
City / state / ZIPGlendale, AZ, 85300Glendale, AZ, 85300
GroupGRP-3766GRP-3766
Plan—
NULL
SELECT-EPO
Sources, recordsCLM1 recordCLM ×1ENR ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-014325Karen Palmer0.80
Matched against ENR-129615, 5 fields compared, weighted score 0.804
FieldSimilarityWeightShareNote
Name0.96325%
Date of birth0.25325%month_day
SSN (last four)1.002.521%
Phone1.001.513%
Address1.00217%exact
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:555349e7f6a9
    Escalated CLM-422592, top score 0.80, candidates MBR-014325

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-6124
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-005645
Opened
2026-10-22 12:43:43
Top score
0.80