Steward queue/CASE-001533
Steward case

CASE-001533

Confidence 0.81 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvjj6udb-16019workflow paused, state held

Side-by-side comparison

Incoming CLM-400363 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-400363incoming
#1MBR-005652Grace Soot
0.812 rec.
Best evidence: NameAddress
NameGrace SotoGrace B Soot
Date of birth1947-03-031946-03-03
Member ID—UHC-54130-50
SSN—
•••-••--
•••-••-4259
Phone—
-
4238927617
Email——
Address4634 Forest Ave
4634 Forest Avenue
4634 Forest Ave
City / state / ZIPOrlando, FL, 32819Orlando, FL, 32819
Group—GRP-6429
Plan—MEDICARE-ADV-B
Sources, recordsCLM1 recordENR ×1TPA ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-005652Grace Soot0.81
Matched against TPA-50152, 3 fields compared, weighted score 0.813
FieldSimilarityWeightShareNote
Name1.00338%
Date of birth0.50338%one_digit
Address1.00225%exact
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:5509698f1580
    Escalated CLM-400363, top score 0.81, candidates MBR-005652

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-16019
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-013581
Opened
2026-10-22 12:43:43
Top score
0.81